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Re: Radio Failed (Dead) on HP Certified Reconditioned C309a Premium All-in-One

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The warranty status is unclear to me.  I tried the online warranty check for this device and it returns blank (neither yes nor no).  The HP-Certified Reconditioned was issued as a replacement for a C309a on which the radio went dead.  Yes, that's two dead radios in a row on this model.  

 

I don't know how HP backs the HP-Certified Reconditioned units and can't tell from the online check.

 

I'd like to find out if there's any way to obtain a replacement part or other HP support on the certified-reconditioned before giving up entirely --- even though I'm sorely tempted to simply conclude that there was either bad engineering or very widespread bad build-quality on this printer.  I would give up on this model and it serves as an indication that I might consider switching brands as well.  But it seems that I should give it one last try before quitting.

 

 

 

 

 

 

 


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