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Re: computer says printer Off line

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Hi Michael74,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your Officejet 6500 e710n printer not being able to print. Try shutting if off, then pulling the power out of the back for about a minute. Plug it back in and turn it back on.

If that does not resolve the issue try the HP Print and Scan Doctor.  The HP Print and Scan Doctor is a diagnostic tool that will help repair issues.

 

Please let me know how this goes.

 

Thanks.

 

 

 


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