Hello Danielj08 :smileyhappy:
Welcome to the HP Forums! I hope you enjoy your experience!
I understand you are experiencing an issue when connecting to web services. I will do my best to assist you!
I will start by providing a generic document on troubleshooting web service connection issues: A Network Connected Printer Cannot Access Print Apps, Web Services, or ePrint
If these steps do not resolve the issue, I would like you to follow these troubleshooting steps (assuming you are the App on the front panel of the printer):
1. Select Web Services on the front panel., then Settings.
2. Select 'remove web services' and wait for the services to be eliminated.
3. Once this is complete, you will return to the home page.
4. Select the Web Services icon on the printer and go through the steps to setup Web Services once again.
5. You will be provided a more recent code. Later on, you can utilize this code to add the printer to your eprintcenter.com/ hpconnected.com account utilizing this code.
6. You may or may not be required to create a different email address.
7. Try another scan to email utilizing the app.
Please inform me when all troubleshooting is complete, and I will continue to assist you if necessary. Thanks for choosing the HP Forums. Have a great day! :smileyhappy:
Mario